WhatsApp Marketing Promotional Privacy Policy
At JHB Whatsify, we value your privacy and are committed to safeguarding the personal information you share with us. This privacy policy outlines how we collect, use, share, and protect your data while delivering WhatsApp marketing and automation services.
Key Privacy Principles
- Transparency in Data Collection
- Protection of Sensitive Information
- Compliance with Data Protection Laws
- Secure Data Storage and Encryption
Key User Rights
- Right to Access Your Data
- Right to Rectification and Deletion
- Right to Data Portability
- Right to Withdraw Consent
Privacy Policy Details
1. Data Collection
We collect only the data necessary to deliver our WhatsApp marketing services. This includes basic customer information such as name, contact details, and preferences. Data may also include interaction history, such as message content and timestamps, to enhance service delivery. All information is collected with explicit consent, and we avoid collecting sensitive personal data unless required for specific purposes, such as compliance or billing.
2. Use of Information
The information we collect is used to personalize marketing campaigns, automate responses, and improve service delivery. For instance, user data enables us to create targeted promotional messages and ensure real-time customer support. We also use aggregated data to analyze trends and enhance platform functionality. Your information will never be sold or shared with unauthorized third parties.
3. Data Sharing
We only share data with trusted third-party vendors, such as CRM or automation tool providers, when necessary to deliver services. These vendors are bound by strict confidentiality agreements. Additionally, data may be shared with legal authorities if required by law or to protect the rights and safety of users. We ensure that all shared data is transmitted securely and used solely for authorized purposes.
4. Data Protection
We employ robust security measures to protect your data from unauthorized access, breaches, or misuse. This includes encryption of all message content, secure data storage on certified servers, and regular audits of our systems. Clients are also encouraged to implement security best practices, such as enabling two-factor authentication for their WhatsApp accounts, to further safeguard information.
5. User Rights
You have the right to access, modify, or delete your personal data at any time. Requests can be made through our support team, and we will respond promptly within the timeframes required by law. Additionally, you may withdraw consent for specific data uses, such as promotional messaging, without impacting your access to other services. Transparency and user empowerment are at the core of our privacy commitments.
6. Data Retention
We retain user data only for as long as necessary to fulfill service obligations or comply with legal requirements. Upon termination of services or at the user's request, data is securely deleted from our systems. Anonymized data may be retained for statistical analysis or research purposes, but it will no longer be linked to individual users.
7. Compliance with Laws
We strictly adhere to applicable data protection laws, including GDPR, CCPA, and local privacy regulations. Our privacy practices are regularly updated to ensure compliance with evolving legal frameworks. Users in specific regions are provided additional rights and protections as required under their local laws. For further clarification, please consult our legal team.
8. Cookies and Tracking
Our website and tools may use cookies to enhance user experience and track performance. These cookies are used for functionality, analytics, and marketing optimization. You have the option to manage or disable cookies via your browser settings. We ensure that no sensitive information is stored in cookies, and all tracking complies with relevant privacy laws.
9. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes through email or platform notifications. Continued use of our services after such updates constitutes acceptance of the revised policy. We recommend reviewing this policy regularly to stay informed.